Payment Refunds

General Information

  • To initiate a refund, please visit a representative at the Rec Welcome Desk, unless otherwise directed below.
  • All refunds will be given in the same payment method as the purchase. If you paid via payroll deduction, contact src@uoregon.edu for assistance in processing the refund.

Memberships and Access Passes

  • A full refund will be given if requested before the term of service starts.
  • Unused memberships due to military deployment or injury may be transferred to a different term.

Lockers

  • A full refund for lockers will be given if requested before the term of service starts.

Programs

  • Programs, lessons, and classes may be cancelled if minimum registration numbers are not achieved prior to the start date. In this case, a full refund will be issued. Participants will be contacted regarding rescheduling for cancelations by PE and Rec.
  • Duck Trails Camps: All refunds incur a $25 non-refundable processing fee and must be requested no later than 2 weeks prior to the first day of the session in which your child is registered. No refunds will be issued if requested after the two-week deadline. To request a refund, contact us at ducktrails@uoregon.edu.
  • Youth Lessons: All refunds must be requested 72 hours prior to the start of the first class.

PE Classes

  • PE class refunds are based on the registrar refund policy and schedule through the Sunday of each week.
  • A full refund will be issued if the class is dropped prior to the start of the class.
  • A 90% refund will be issued if the class is dropped by the end of week 1 of the term.
  • A 75% refund will be issued if the class is dropped by the end of week 2 of the term.
  • A 50% refund will be issued if the class is dropped by the end of week 3 of the term.
  • A 25% refund will be issued if the class is dropped by the start of week 4 of the term.
  • Classes taken for credit are processed through the registrar to university accounts.
  • Non-credit activity classes are processed through the Rec Welcome Desk.

The following programs and items are non-refundable:

  • Multi-visit access cards and day passes after term of service starts
  • Group X Memberships (including F45 and Webfoot CrossFit)
  • Intramural leagues and events, except in the case that the league or event doesn't run

Cost of attendance is the estimated cost to attend the UO for the academic year. The Office of Student Financial Aid and Scholarships provides estimates for cost of attendance information that goes beyond tuition and fees, and includes: living expenses (housing and food), books/supplies/equipment, transportation, and miscellaneous personal expenses.